Phillip Glenn

Associate Professor, Organizational & Political Communication

Phillip Glenn's teaching, research, and applied work all emphasize interaction processes—in meetings, conflict and negotiation situations, interviews, and other contexts. “The most important lesson I have learned is how incredibly important such interactions are and how awareness of patterns of talk can make you a much more successful and ethical communicator.” Phil entered the field of organizational communication by way of non-profit arts administration, working for the Dallas Symphony and as Managing Director of the Shakespeare Festival of Dallas.

At Emerson, Phil teaches graduate courses in negotiation and in research methods, and notes that the Communication Management program uniquely emphasizes communication as the key ingredient to successful leadership in organizational settings. “Our students become outstanding communicators in both interpersonal and public situations.”

According to Phil, communication management is a dynamic field with the potential to positively impact the working world. “Globalization trends call for more comparative and integrative ways of thinking. Technological developments demand that we all not only adapt to the next new thing but also continue to be aware of how it shapes our communication and our lives. Now more than ever, the ability to discern patterns and communicate sensitively and adaptively is crucial for survival and success.”